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Rethinking the Customer Experience

Wednesday, Oct. 7 | 4 – 4:30 p.m.

Connecting with consumers and enhancing the customer experience is a cornerstone of business today. Hear from two of your fellow broadcasters on how they recently rethought their customer experience and why you should do the same.

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Presenters

Katie Gambill
Katie Gambill
President/General Manager
Saga Communications
Session Moderator
Melanie Martin
Melanie Martin
Senior Account Manager
CMG Tampa
Cressy Walton
Cressy Walton
Director of Sales
Alpha Media/Portland